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Terms & Conditions
Effective Date: May 24, 2026
Welcome to WATawasul.com (“WATawasul”, “Company”, “we”, “our”, or “us”).
These Terms & Conditions (“Terms”) govern your access to and use of our website, applications, APIs, WhatsApp Cloud API integration services, messaging solutions, automation tools, and related services.
By accessing or using our services, you agree to comply with and be legally bound by these Terms.
1. Acceptance of Terms
By registering, accessing, or using our platform, you confirm that:
- You are legally authorized to enter into this agreement
- You are at least 18 years old
- You agree to comply with all applicable laws and regulations
- You accept these Terms in full
If you do not agree with any part of these Terms, you must discontinue use of the services immediately.
2. Description of Services
WATawasul.com provides digital communication solutions including but not limited to:
- WhatsApp Cloud API connectivity
- Messaging automation tools
- Bulk messaging services
- Chatbot integrations
- Webhooks and API integrations
- Contact management tools
- Campaign management systems
- Messaging analytics and reporting
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
3. User Accounts
Users are responsible for:
- Maintaining confidentiality of login credentials
- All activities conducted through their accounts
- Providing accurate registration information
- Updating account information when necessary
We reserve the right to suspend or terminate accounts suspected of unauthorized, illegal, or abusive activities.
4. Acceptable Use Policy
Users agree NOT to use the platform for:
- Spam or unsolicited communications
- Fraudulent, deceptive, or misleading activities
- Harassment, threats, or abusive content
- Illegal marketing activities
- Sending malware, phishing links, or harmful files
- Violating intellectual property rights
- Violating WhatsApp or Meta policies
- Unauthorized data collection or scraping
Any violation may result in immediate suspension or permanent termination without refund.
5. WhatsApp & Meta Compliance
Our services integrate with platforms owned by Meta Platforms including WhatsApp Cloud API.
Users acknowledge and agree that:
- Approval of WhatsApp Business accounts is controlled solely by Meta
- Message delivery is not guaranteed
- WhatsApp or Meta may suspend, restrict, or ban accounts at their discretion
- Users are solely responsible for recipient consent and lawful communication practices
WATawasul.com is not responsible for account restrictions, message rejection, or policy enforcement by Meta or WhatsApp.
6. User Content
Users retain ownership of their submitted content including messages, media, templates, and contact lists.
However, users grant WATawasul.com a limited license to process, transmit, and store such content solely for providing the services.
Users are fully responsible for:
- The legality of their content
- Recipient permissions and consent
- Compliance with local and international laws
7. Payments & Subscriptions
Certain services require paid subscriptions or prepaid balances.
By purchasing services, users agree that:
- Fees are non-refundable unless otherwise stated
- Subscription periods begin upon activation
- Failure to pay may result in service interruption
- Prices may change at any time without prior notice
Taxes and applicable governmental fees remain the responsibility of the user.
8. Service Availability
We strive to maintain reliable service availability; however, we do not guarantee uninterrupted or error-free operation.
Service interruptions may occur due to:
- System maintenance
- Third-party outages
- Hosting issues
- WhatsApp or Meta platform limitations
- Internet or infrastructure failures
We are not liable for losses resulting from downtime or delays.
9. Intellectual Property
All platform software, branding, graphics, logos, designs, APIs, and content remain the exclusive property of WATawasul.com unless otherwise stated.
Users may not:
- Copy or redistribute platform software
- Reverse engineer systems
- Resell services without authorization
- Use branding without written permission
10. Data Protection & Privacy
Use of the platform is also governed by our Privacy Policy available at:
By using the services, users consent to the collection and processing of information as described therein.
11. Third-Party Services
Our platform may integrate with third-party providers including:
- Meta
- Cloud hosting providers
- Payment gateways
- External APIs
We are not responsible for third-party services, outages, policy changes, or damages resulting from external providers.
12. Limitation of Liability
To the maximum extent permitted by law, WATawasul.com shall not be liable for:
- Indirect or consequential damages
- Loss of profits or revenue
- Loss of business opportunities
- Message delivery failures
- Account bans or restrictions
- Data loss caused by third-party systems
- Service interruptions
Users utilize the platform at their own risk.
13. Indemnification
Users agree to indemnify and hold harmless WATawasul.com, its owners, affiliates, employees, and partners from any claims, liabilities, damages, losses, or expenses arising from:
- User misconduct
- Violation of these Terms
- Illegal messaging activities
- Violations of third-party rights
- Breaches of laws or regulations
14. Account Suspension & Termination
We reserve the right to suspend or terminate accounts without notice if users:
- Violate these Terms
- Engage in suspicious activities
- Cause harm to platform infrastructure
- Receive abuse or spam complaints
- Violate WhatsApp or Meta policies
Termination may result in permanent deletion of account data.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia unless otherwise required by applicable international law.
16. Changes to Terms
We reserve the right to modify these Terms at any time.
Updated versions will be published on the website with a revised effective date. Continued use of the services after updates constitutes acceptance of the revised Terms.
17. Contact Information
For inquiries regarding these Terms & Conditions, please contact:
WATawasul.com
Website: www.watawasul.com
Email: info@watawasul.com
Disclaimer
WATawasul.com operates as a technology platform provider only and does not guarantee WhatsApp account approval, message delivery success, or uninterrupted platform access. Users are solely responsible for ensuring lawful and compliant use of the services.
